gia vang hom nay , seo uy tin , bao ve viet nam , cong ty bao ve viet nam , dich vu bao ve viet nam , thoi trang viet nam , thoi trang viet nam , tin tuc moi viet nam , tin moi viet nam , chia se mon ngon , phim viet nam , ung dung game , tin giai tri , tin cong nghe , khach san da lat , anh showbiz , my pham trang da , bao da ipad , op lung iphone , bao ipad , tap chi sao , kem duong da , may tinh bang , samsung , dien thoai sky , iphone , smartphone gia re , phim club , bao cong nghe , ipad , iphone 5s , thoi trang , Game Mobile , game mobile , meo vat , me va be , OpenCart Themes , flash card

Contact us on: 011 609 1264

Subcribe to Newsletter

First Name (*)

Invalid Input
Surname (*)

Invalid Input
Email (*)

Invalid Input
Province (*)

Invalid Input

Invalid Input

No public course scheduled at present.  Please contact us for an in-house course.

Communication is the exchange and flow of information and ideas from one person to another:  It involves a sender transmitting an idea, information or feeling to a receiver.  Effective communication occurs only if the receiver understands the information or idea that the sender intended to transmit. 

Many of the problems that occur in an organisation are the direct result of people failing to focus on understanding.  This leads to confusion and can cause good plans to fail.  It is the chain of understanding that integrates the members of an organisation.

You will learn

  • The difference between communication and effective communication
  • The communication process
  • How to creatively use any “tool” at your disposal to create understanding with the listener
  • The effect of Non-Verbal Communication and how to use it to your advantage
  • Barriers to effective communication
  • Listening so that you understand
  • The art of questioning to enhance understanding
  • E-mail “communication” etiquette rules (oh boy!)
  • How to make an impact whether you are speaking or writing
  • Tips for being assertive

Cost: R2450.00 pp excluding VAT, including teas, coffees and lunch.

A certificate of attendance will be e-mailed to each delegate after completion of the full course.

Registration Details:

(No admittance without prior registration and payment.)

To register, please phone Hilda on 011 609-1264
The information we need is your name, company name and postal address, VAT number, contact details and delegate names.

Tel: 011 609 1264
Fax: 011 452 0138
Send us an e-mail
fb Copyright © Merit Business Institute 2009
All rights reserved.
Website Hosting by DiaMatrix
E-mail newsletter & SMS marketing by MyListManager