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Write Better Business Communication

No public course scheduled at present.  Please contact us for an in-house option.

Perception is Reality - be careful what you write

Communication is not only about speaking or writing, it's about understanding. But not only that, it's also about the hidden messages that we send, that create an impression in the mind of the recipient, about you and / or your business. You want to be sure that just as you take care with the way that you look in order to create the right impression, so you need to take care with the way that you write as well. The way that you write has as much to do with creating the right impression, as the way that you look.

As more and more business communication, and for that matter personal communication, is is being written (via email, twitter, Skype and so on), it is important that we learn the rules of written communication just as well as we have learned the rules of verbal communication.

Although a basic understanding of grammar and punctuation is necessary, the focus of this course is not on learning what nouns, pronouns and dangling participles are. It is rather about learning to construct what you write in such a way that the impression that you want the reader to have is achieved, and that the reader has exactly the same understanding as what you have.

After this course and a lot of practice, attendees will have an understanding of:

  • How to write simply and with impact
  • How to use written words to create the desired understanding in the mind of the reader.
  • Some of the basics of preparing good written communication in a business environment
  • The use of relevant humour to highlight a specific point
  • Confidence in preparing written business communication

This course is suitable for both 1st and 2nd language English users to improve their written business communication. It is not suitable for those who have only a most basic or rudimentary understanding of the English language.

What previous delegates said:

"The course was presented in a professional manner, message was brought accross in a manner that was understood first time around. Each person was involved and the facilitator made the lecture fun - not as boring as other normal English lectures." - Adele

"Excellent facilitator - well informed knows the product well, confident with good examples. I am glad I had the opportunity to learn over these 2 days. I feel more empowered to carry on - Magdeline

Cost: R4600.00 pp excluding VAT, including teas, lunch, training material and certificate..

A certificate of attendance will be handed to attendees at the event. Please ensure correct spelling of names when making your booking.

Registration Details:

(No admittance without prior registration and payment.)

To register, please phone Hilda on 011 609-1264. We will need your company name, postal address, VAT number, Delegates names and cell numbers, your phone number and e-mail address.

Tel: 011 609 1264
Fax: 011 452 0138
Send us an e-mail
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